3D Privacy Policy
At 3D Events, operated by Marg Enterprises (referred to as "we", "us", or "our"), safeguarding your personal information is a top priority. This Privacy Policy details our practices regarding the collection, use, and disclosure of information when you access our website, book our event equipment (LED floors, DJs, pyrotechnics, special effects), or use our associated applications.
1. Information We Collect
We collect information you provide directly to us when filling out our booking inquiry form, including:
- Contact Information: Full Name, Email Address, and Phone Number.
- Event Details: Event Type, Date, Venue Location, and specific equipment or special effects requirements.
- Communication Logs: Any details you supply inside our free-text inquiry box.
2. Automatically Collected Information & Cookies
To improve navigation and analyze traffic, we collect certain metadata automatically, including IP addresses, browser specifications, and referral sources. We also integrate tracking cookies (such as Meta Pixel) to compile aggregate data about site interactions so we can display relevant promotional offers. You can manage or disable cookies through your personal browser settings.
3. How We Use Your Information
We process collected information to:
- Respond to your event bookings and quote requests.
- Optimize our physical equipment setups at your designated venue.
- Comply with municipal safety protocols regarding heavy fog and pyrotechnic effects.
- Verify billing details and issue invoices.
- Verify our domain status and configure app permissions on Meta platforms.
4. Information Sharing & Third Parties
We do not sell or lease your personal data. We only share information with certified safety inspectors (if municipal permits are required for fire/smoke effects) or credit processors to handle invoices. We may share anonymized metrics with Meta advertising services to build custom audiences.
5. Data Retention & Security
We store booking records in secure databases to comply with tax and corporate audit regulations. We employ industry-standard encryption protocols (SSL/HTTPS) to protect transmission of details submitted via contact portals.
6. Your Data Rights & Deletion Instructions
Depending on your location, you have the right to request access to, correction of, or deletion of your personal data.
How to Request Data Deletion: If you wish to delete your contact entries, booking requests, or database records from our files, please email your request to 3deventschennai@gmail.com with the subject line "Data Deletion Request". We will verify your identity and confirm deletion within 30 business days.
7. Contact Information
For questions or disputes regarding this policy, contact our compliance officer at:
Email: 3deventschennai@gmail.com
Address: Marg Enterprises,No 72-A, Munuswamy Nagar Main Road,Ponniammanmedu,Chennai-110.